Who we are
Marblux Dubai respects your privacy and is committed to protecting the information you share with us when using our website, requesting a quote, or booking marble polishing and restoration services across Dubai.
Information We Collect
When you contact Marblux Dubai, request an inspection, or submit a form on our website, we may collect:
- Name
- Phone number
- Email address
- Property location in Dubai
- Service request details
- Photos shared for floor assessment
- Website usage data through cookies and analytics tools
We only collect information necessary to respond to enquiries, provide quotations, schedule inspections, and improve our services.
How We Use Your Information
Your information may be used to:
- Respond to quote requests and enquiries
- Schedule marble polishing or restoration appointments
- Provide floor assessments and pricing
- Improve website performance and user experience
- Communicate regarding ongoing or completed services
- Send service-related updates when necessary
We do not sell, rent, or trade your personal information to third parties.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
WhatsApp & Phone Communication
If you contact us through WhatsApp or by phone at +971567002342, we may store communication details to assist with quotations, appointments, and customer support.
Photos or videos shared for marble inspection purposes are used only for assessment and service discussion.
Cookies & Analytics
Our website may use cookies and analytics tools to understand visitor behaviour, website traffic, and page performance.
This information helps us improve website usability and service experience.
You can disable cookies through your browser settings at any time.
Data Protection
Marblux Dubai takes reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
While we work to keep information secure, no online system can guarantee complete security.
Third-Party Services
Our website may contain links to third-party services such as WhatsApp, Google Maps, or social media platforms. These platforms operate under their own privacy policies.
We are not responsible for third-party privacy practices.
Service Area Information
Property addresses and floor details shared during inspections are used strictly for service assessment, quotation, scheduling, and project coordination purposes.
Your Rights
You may request to:
- Access the information we hold about you
- Correct inaccurate information
- Request deletion of your personal data
- Stop receiving future communication
To request any of the above, contact us directly.
Contact Information
Marblux Dubai
📍 Business Bay, Dubai, United Arab Emirates
📞 +971567002342
🕒 Monday – Sunday: 7:00 AM – 10:00 PM
Updates to This Policy
Marblux Dubai may update this Privacy Policy periodically to reflect changes in website functionality, legal requirements, or business operations.
Any updates will be published on this page.